1. Introduction
Epic8 Pty Ltd ("we," "our," "us") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.
2. What Information We Collect
We may collect the following types of personal information:
•	Personal Identification Information: Name, email address, phone number, postal address.
•	Financial Information: Payment details, transaction history.
•	Technical Data: IP address, browser type, operating system, referring URLs, pages visited on our site.
•	Cookies and Tracking Technologies: Information gathered through cookies and other tracking technologies.
3. How We Collect Your Information
We collect personal information directly from you in several ways, including:
•	When you visit our website or use our online services.
•	When you fill out forms on our website.
•	Through cookies and similar tracking technologies.
•	When you contact us via email, phone, or in person.
4. Use of Your Information
We may use your personal information for purposes including, but not limited to:
•	Providing and improving our services.
•	Processing transactions and managing accounts.
•	Responding to your inquiries and providing customer support.
•	Sending promotional materials and updates (with your consent).
•	Analysing website usage and improving our website.
5. Disclosure of Your Information
We may disclose your personal information to:
•	Service providers who assist us in providing our services.
•	Regulatory authorities as required by law.
•	Third parties with your consent or as otherwise permitted by law.
6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. These steps include physical, technical, and administrative security measures.
7. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate, out-of-date, incomplete, irrelevant, or misleading. Please contact us using the details below to make a request.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Epic8 Pty Ltd.
QLD, Australia
+61 432 650 361
info@epic8.com.au
11. Complaints
If you believe we have breached your privacy rights, you can contact us to discuss your concerns. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further assistance.